Shipping (USA Orders)
- We offer FREE shipping on all $59+ USA orders to the lower 48 states. (If your order returns with the flat rate shipping charge - you will be charged a 5$ processing fee)
We will ship via USPS, UPS, or SpeeDee Delivery. If you prefer to have your package shipped via Priority Mail, you are given the option during checkout. With our flat-rate shipping, most orders arrive 2-3 days after we ship them, but can take up to 5 or more business days in rare cases.
If you are from Alaska or Hawaii (or if you are a military customer with an APO/FPO), it costs more for us to ship to you, so you will need to select Priority Mail at checkout please.
* Please allow 1-2 business days for processing
- Yes, we accept orders from almost every country! You will have several shipping options depending on your order size. All the shipping price quotes are pulled directly from USPS's website, so you only pay what we are being charged.
As you probably know, supplements can sometimes be seized at customs. We do our best to prevent this, but we make no guarantees. Once the products leave our warehouse, there is nothing more we can do.
Many shipments arrive within 2 weeks, however in some rare cases, shipment can take 45 days or more. Unfortunately, we have absolutely no way to control transit times or customs decisions. Make sure you know your country's laws on restricted products!
UPS Mail Innovations - Rastreavel
- Logo apos a ordem ser enviada voce recebera um codigo de rastreio que podera ser consultado no site ups.com, apos 1 semana da data do envio favor enviar um email para [email protected] com o codigo da UPS.com e a data do envio e voce recebera um email de resposta com o codigo LM e/ou CG rastreavel no site dos correios do Brasil.
International Packages that have been Stolen/Seized/Lost
We WILL NOT take responsibility for Stolen/Seized/Lost packages on all international orders. We are very sorry but International Customs and postal carriers will not work with us on any related matters. For us to keep our excellent prices we can not offer refunds on any packages that have been stolen, seized or lost internationally. We are sorry for the inconvenience.
If your package has been Stolen/lost or seized please contact your Customs or Postal carrier.
PLEASE EMAIL [email protected]WITH ANY QUESTIONS ABOUT RETURNS
- You may return any UNOPENED items within 30 days. You will be responsible for shipping it back to us, and you will be refunded minus the shipping costs.
Sorry, but we cannot accept any used products, and we do not stand behind any claims made by manufacturers.
- You can feel safe ordering from us!! Transactions on our site are protected with up to 256-bit Secure Sockets Layer encryption. You will notice once you go to checkout, that your address bar will turn green. You will also notice that the address will start with https:// (the "s" means you are on a secure site).
And if you still don't feel safe ordering online, you can always give us a call! Our number is 1-800-968-0993.