Suppz App Support & Account Deletion
Need help with the Suppz app, an online order, or a local-store order? Email cs@suppz.com or use our contact page. For an order, include the store and order number if available. Do not send card numbers, security codes, passwords, or login codes.
Delete your Suppz account and associated data
Submit this form to initiate deletion of your Suppz account and associated personal data. You do not need to install the app or sign in to submit a request. We will verify your identity through the account email before deleting anything and confirm when processing is complete. Submitting a request does not immediately delete an account or cancel an order or subscription.
Need help with a request? Contact cs@suppz.com. Do not send card numbers, passwords, or login codes.
The request can cover your Suppz customer profile, account access, and associated personal information. Some order, payment, fraud-prevention, tax, return, dispute, or other records may need to be retained to meet legal obligations or complete ongoing transactions. We will explain any information that cannot be deleted and any additional steps needed for active orders or subscriptions. Deleting the app alone does not delete your account or cancel a subscription.
To remove locally saved contact details and carts from your phone, use the app's Clear saved data option when available, or remove the app and its stored data through your phone settings. Notification preferences can be changed in the app or phone settings.
See the Suppz app privacy notice and website privacy policy for more information.